Terms & Conditions
Booking and Entry:
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- Customers must pre-book their slot well in advance by filling the booking form on our website.
- Entry to The Shire Studio premises will only be permitted upon sharing the booking details generated by the website.
Sharing Basis and Co-operative Behaviour:
- All bookings at The Shire Studio are on a sharing basis, with other shoots taking place simultaneously.
- We expect cooperative behaviour and adherence to moral ethics to ensure a conducive environment for all customers to achieve their desired results.
Timeliness and Participant Information:
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- Customers are required to arrive on time to effectively utilize their slot timings.
- Entry to the makeup room should be vacated 15 minutes prior to the shoot time.
- The number of people attending the shoot must be informed during the booking process to make appropriate arrangements.
Refunds, Rescheduling, and Power Outages:
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- Our no refund policy is in effect once the booking is confirmed and payment is received.
- Rescheduling is possible within 30 days of the original booking, subject to availability.
- Rescheduling requests must be made at least 72 hours before the scheduled start time.
- In the event of a power outage during the reserved time slot, the duration of the outage will be noted, and the same amount of time will be provided once power is restored. The management is not responsible for any inconvenience caused by power outages.
Photography and Damages:
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- Friends and family members accompanying the shoot are not allowed to take photos or videos on the studio premises. Any violation may result in the cancellation of the shoot.
- Customers are responsible for checking the props and studio-owned items for pre-existing damages before the shoot.
- All props and studio-owned items must be returned undamaged. Any damages during the shoot will be chargeable according to the specified pricing by the management.
Late Check-Outs and Prohibited Activities:
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- Late check-outs will incur additional charges.
- Extension of the slot time should be requested at least 30 minutes prior to the end time and is subject to availability.
- Smoking is only allowed in designated smoking zones, and smoking anywhere else on the premises is strictly prohibited. Consumption of alcohol is also strictly prohibited.
- Customers must maintain social distancing and adhere to all COVID-19 safety measures.
- Staff members must be treated with respect at all times.
Additional Services and Third-Party Vendors:
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- Additional services provided at The Shire Studio, such as makeup artists, outfit rentals, and ironing of clothes, are arranged through third-party vendors for customer convenience.
- All communication and issues regarding these additional services should be directly addressed with the respective vendor. The Shire Studio is not responsible for any dissatisfaction or issues related to these services.
Data Storage and Security:
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- The Shire Studio uses SimplyBook.me Ltd. as a software provider to manage bookings, and customer data will be stored on SimplyBook.me Ltd. servers, ensuring compliance with the law.
Liability and Indemnification:
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- The Shire Studio will not be liable for any loss, theft, or damage to personal equipment, valuables, or belongings. Customers are responsible for their belongings.
- Clients use the studios and facilities entirely at their own risk.
- The client agrees to indemnify The Shire Studio against all charges and claims.
Miscellaneous:
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- The Shire Studio is pet-friendly, provided there is no damage to the property.
- The number of people allowed for different types of shoots is specified, and clients must adhere to the stated limits.
- All contractual disputes or claims related to specific contracts are subject to Bangalore Jurisdiction.
- Clients must follow the security regulations of The Shire Studio.
- Clients expressly acknowledges and agrees that the studio is a workplace, and as such there will be items that could be dangerous if misused, handled or interfered with. Whilst The Shire Studio will use its reasonable endeavours to ensure a safe environment within the studio, In case of natural calamities and unavoidable circumstances, The Shire Studio reserves the rights to reschedule your booking as per the situation.
By booking with The Shire Studio, you acknowledge and accept these terms of service. It is important to thoroughly read and understand these terms before making a reservation. If you have any questions or concerns, please feel free to contact us.